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Wash your bag full of laundry for AED 39 Only, Click to know more.
  • Getting Started
  • Cleaning
  • Pricing and Billing
  • Support
  • Terms
  • Privacy

Getting Started

How should i schedule my first order?

 

You can schedule your first pickup on our website (www.evershine.ae), or on our mobile app (available on ios or android). If you have any difficulties, feel free to e-mail us at info@evershine.ae - our team is always happy to help!

 

What's the turnaround time?

 

All services have a standard turnaround time of 48 hours. Next day delivery is available at a surcharge of 50%.

 

How does EVERSHINE ensure quality?

 

We rely on our experience: it takes experience to recognize a great cleaner.

We provide constant feedback: we work closely with all of our cleaning partners and provide them with thorough, detailed, and actionable feedback to ensure that they deliver a consistently great product.

We have quality built into our internal process: we have several additional processes outside of the cleaning process in place to ensure that your garments are inspected while they are in our care. No item can pass our "quality control" check and be returned to you without a member of our internal team reviewing it.

We'll do what it takes to get everything right: we are confident that your items will receive the best quality cleaning possible. If you find a stain that has slipped through the cracks or your garment doesn't meet our (or your) quality standards, please e-mail info@evershine.ae and we'll provide a complimentary re-cleaning.

 

Cleaning

What services does EVERSHINE provide?

 

Evershine provides a one-stop shop for all your garment care needs. Our standard services are Dry Cleaning / Launder & Press, Wash & Fold, and Hang Dry. We also offer Repairs, Leather Cleaning, and can handle most Specialty Items. All of this delivered to your door, so that you can enjoy some peace of mind and focus on more important things.

 

Can you remove the stain on my items?

 

Cleaning is our job - there is no need to point out stains. We inspect your order multiple times before cleaning, so we will identify and treat any stains.

 

Pricing and Billing

Minimum charge?

 

We have no minimum charge

 

Credit Card information?

 

Evershine servers do not store your credit card details. Payments are processed using Checkout. All information is encrypted using SSL as per the industry standard.

 

How do i pay?

 

Once your order has been successfully dropped off, your card will be billed.

 

Support

For complaints or any other issues please emails us at info@evershine.ae or call us at 800 DRY

Terms

  1. For damages or losses attribute to Evershine, the maximum compensation payable to the customer shall not be exceed five times the laundry service charge for the item.
  2. Please check your laundry before leaving the premises. Evershine should not be responsible for any missing or damaged items afterwards.
  3. Evershine shall not be responsible for any changes in color or size of garments beyond our control.
  4. Evershine shall not be responsible for any items, including valuables, pens pins, etc. left in garments nor for the damage these items may cause.
  5. Items not collected within sixty (60) days will be disposed off without further compensation to the customer.
  6. Any issues with the items should not be reported later than 24 hours after delivery.

Privacy

Evershine Dry Cleaners Terms of Service and Privacy Policy

  1. Terms

    By accessing the website at http://www.evershine.ae, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

  2. Use License
    1. Permission is granted to temporarily download one copy of the materials (information or software) on Evershine Dry Cleaners's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
      1. modify or copy the materials;
      2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
      3. attempt to decompile or reverse engineer any software contained on Evershine Dry Cleaners's website;
      4. remove any copyright or other proprietary notations from the materials; or
      5. transfer the materials to another person or "mirror" the materials on any other server.
    2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Evershine Dry Cleaners at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
  3. Disclaimer
    1. The materials on Evershine Dry Cleaners's website are provided on an 'as is' basis. Evershine Dry Cleaners makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
    2. Further, Evershine Dry Cleaners does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
  4. Limitations

    In no event shall Evershine Dry Cleaners or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Evershine Dry Cleaners's website, even if Evershine Dry Cleaners or a Evershine Dry Cleaners authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

  5. Accuracy of materials

    The materials appearing on Evershine Dry Cleaners's website could include technical, typographical, or photographic errors. Evershine Dry Cleaners does not warrant that any of the materials on its website are accurate, complete or current. Evershine Dry Cleaners may make changes to the materials contained on its website at any time without notice. However Evershine Dry Cleaners does not make any commitment to update the materials.

  6. Links

    Evershine Dry Cleaners has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Evershine Dry Cleaners of the site. Use of any such linked website is at the user's own risk.

  7. Modifications

    Evershine Dry Cleaners may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

  8. Governing Law

    These terms and conditions are governed by and construed in accordance with the laws of Dubai and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Privacy Policy
  • Your privacy is important to us.
  • It is Evershine Dry Cleaners's policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.
  • We will only retain personal information for as long as necessary for the fulfilment of those purposes.
  • We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. Evershine Dry Cleaners may change this privacy policy from time to time at Evershine Dry Cleaners's sole discretion.